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POPIA Compliance

POPIA Compliance

Effective Date: 05-08-2025
Pano360 (PTY) LTD trading as Addweb (“Addweb”) is committed to complying with the Protection of Personal Information Act, 4 of 2013 (POPIA).
This notice outlines how personal information is processed in accordance with POPIA and the rights of data subjects.

Responsible Party

The responsible party for processing personal information is:

Pano360 (PTY) LTD t/a Addweb
Website: https://addweb.co.za

Email: info@addweb.co.za

Definition of Personal Information

or the purpose of POPIA, personal information includes any information that can identify a natural or juristic person, including but not limited to:

  • Names and contact details
  • Email addresses and phone numbers
  • Company information
  • Online identifiers such as IP addresses

Third-Party Cookies

Third-party service providers, such as analytics or ad networks, may use cookies to collect information about your online activities across websites. We do not control these cookies directly.

Purpose of Processing

Addweb processes personal information for the following purposes:

  • To respond to enquiries and provide services
  • To manage client relationships
  • To communicate regarding services or support
  • To comply with legal and regulatory obligations

Lawful Processing

Personal information is processed in accordance with POPIA conditions, including:

  • Consent of the data subject
  • Contractual necessity
  • Legal obligation
  • Legitimate business interests

Minimality of Data

Addweb only collects personal information that is:

  • Adequate
  • Relevant
  • Not excessive
in relation to the purpose for which it is processed.

Information Quality

Reasonable steps are taken to ensure that personal information is:

  • Complete
  • Accurate
  • Not misleading
  • Updated where necessary

Security Safeguards

Addweb implements appropriate technical and organisational measures to protect personal information against:

  • Loss
  • Damage
  • Unauthorised access
  • Unlawful processing

Data Subject Participation

In terms of POPIA, data subjects have the right to:

  • Request access to their personal information
  • Request correction or deletion of personal information
  • Object to the processing of personal information
  • Lodge a complaint with the Information Regulator

Requests can be submitted to:
info@addweb.co.za

Retention of Information

Personal information is retained only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal obligations

Disclosure of Personal Information

Personal information may be shared where necessary with:

  • Employees or authorised operators
  • Service providers acting on behalf of Addweb
  • Regulatory or legal authorities when required by law
All parties are required to maintain confidentiality and comply with POPIA.

Information Regulator

Complaints or concerns can be directed to:

The Information Regulator (South Africa)
Website: https://www.justice.gov.za/inforeg/

Updates to This Notice

Addweb reserves the right to update this POPIA Compliance Notice from time to time to reflect changes in legal or operational requirements.

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