Option 1: To make this process easy we would like to offer live support. To be able to connect with our live support please download Teamviewer here onto your computer. Teamviewer allows us to connect to your computer, set up the correct POP and SMTP settings, run a test mail scenario and sign out. Don’t worry, you can make a cup of coffee and watch us struggle with numbers till it’s all done. And on top of that, you can disconnect at any time.

If the problem persists please open a ticket here to log a request and your email configurations along with login and password will be forwarded.